Customer Documents
Terms & Service Documents
Access the governing agreement, service attachments, and statements of work for SilverSky services.
Select a document below to open it in a new tab. If you need help locating the terms associated with your services, please contact your SilverSky representative.
Master Agreement
Core terms governing the SilverSky customer relationship.
Service Attachments
Documents that describe the scope and terms of specific services.
↗SilverSky Managed Defender M365 Service Attachment ↗SilverSky MEDR for Defender Endpoints Service Attachment ↗SilverSky MEDR S1 Service Attachment with SOSM ↗SilverSky MEDR Service Attachment Cynet AIO ↗SilverSky MEDR Service Attachment Cynet Elite ↗SilverSky Microsoft MxDR Service Attachment ↗SilverSky Network Protect Attachment ↗SilverSky Security Device Management Attachment ↗SlverSky Lightning MxDR Service Attachment ↗SilverSky Aware Service Attachment ↗Silversky Email Protect Services Attachment ↗Silversky Email Protect Services Powered by Check Point ↗SilverSky Connect Service Attachment ↗SilverSky Insight Service Attachment ↗Compliance Email Archiving Attachment ↗Email Archiving and Business Continuity Attachment ↗Enhanced Email Phishing Service ↗Hosted Exchange Agreement ↗SilverSky Office 365 Service
Statements of Work
Engagement-specific documents for SilverSky advisory, assessment, validation, and incident response services.
↗SOW Continuous Validation Services – S-200-3192 ↗SOW Simulated Cloud Breach Assessment – S-266-3156 ↗SOW CISO Advisory Program Tier 1 Shield – S-200-3152 ↗SOW CISO Advisory Program Tier 2 Phalanx – S-200-3153 ↗SOW CISO Advisory Program Tier 3 Fortress – S-200-3154 ↗SOW CMMC Readiness Assessment – S-266-2902 ↗SOW Continuous Validation Services (Advanced) – External – S-200-3044 ↗SOW Continuous Validation Services (Advanced)- Internal – S-200-3043 ↗SOW Email Social Engineering Testing – S-266-2730 ↗SOW External Infrastructure Assessment – S-266-2431 ↗SOW Simulated Breach Assessment S-266-3163 ↗SOW GLBA GAP – S-266-3042 ↗SOW HIPAA GAP – S-266-2901 ↗SOW Internal Infrastructure Assessment – S-266-2821 ↗SOW Vulnerability Assessment – S-266-2721 ↗SOW ISO 27001 GAP – S-266-2904 ↗SOW IT Controls Review – S-266-2278 ↗SOW IT Risk Assessment – S-266-2030 ↗SOW M365 Best Practice Assessment – S-266-3150 ↗SOW Network Security Assessment – S-266-2029 ↗SOW NIST CSF Maturity Assessment – S-266-2903 ↗SOW PCI Compliance Readiness Assessment – S-266-2427 ↗SOW PCI Compliance Audit – S-266-2428 ↗SOW Policy Review and Gap Assessment – S-266-2716 ↗SOW Policy Template Development – S-266-2717 ↗SOW Microsoft Cloud Security Review – S-266-3149 ↗SOW Firewall Configuration Review – S-266-2732 ↗SOW Managed Incident Response Service – S-200-2742 ↗SOW NIST 800-53 GAP – S-266-3151 ↗SOW Application Security Assessment – S-266-2166 ↗SOW CSA Services Quarterly S-200-3039 ↗SOW CSA Services Monthly S-200-3040 ↗SOW vCISO Advisory - S-266-2733