SilverSky's policy-based Email Encryption solution makes it easy to send encrypted secure email to anyone regardless of email systems. SilverSky owns and operates the infrastructure, so no software is required at the organization level, minimizing cost and staff upkeep. The solution offers a variety of customizable tracking and reporting capabilities through a web portal and all messages can be stored for compliance purposes with SilverSky Email Archive.
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When an email user is subscribed to SilverSky’s Email Encryption service, each outgoing message is scanned by a content filtering engine. The filtering engine checks for “Secure:” in the Subject: field as well as any other available rules, custom rules, and other policies to which the user is subscribed. The email is encrypted, stored in a secure server, and a notification is sent to the recipient(s) that a secure email is available for viewing. The notified recipient must then click on the link and is taken via SSL, a secure Web communications protocol, to a registration page to create login credentials, or a login page if previously registered. The server infrastructure is well-protected inside our secure data center by multiple layers of intrusion defense systems
Password-protected, secure web portal access ensures delivery integrity and confidentiality. Once a message is delivered, the recipient must log in to retrieve it. The service is administered via SilverSky’s Management Console where a dashboard tab shows real-time information, a Message List tab that provides a comprehensive audit trail of every message, and a Reporting tab that shows useful information for current and prior months that can be saved as a PDF for later use. There are also tabs for Rules Management and Exempt List to prevent people from sending out secure data such as social security numbers (SSN) and credit card numbers without email encryption.
Your administrator has access to the SilverSky Management Console to review important information about all users’ activity and can access some useful configuration features there as well. If the client is subscribed to our Email Archive service, all messages including replies are stored for compliance purposes. The SilverSky Management Console, is customizable, so you can brand the system as if it is being sent by your company instead of a third party.