Device Management & Monitoring Platform Upgrade
The SilverSky team completed this project in July 2025. We retired our previous technology and transitioned to a new platform that offers our customers improved performance, stability, and faster service delivery. This change also included launching a new client portal, updating threat intelligence, and expanding capabilities across your security environment.
The sections below will help our customers use the features of the new Lightning customer portal. Should you have any questions, please contact us at support@silversky.com .
SilverSky Status Page
View real-time operational status information for SilverSky services.
Enter your email address on the status page to receive real-time service notifications.
Customer Support
Email support@silversky.com for assistance.
You may also call the SOC directly at 919-228-2559 .
Frequently Asked Questions
How-To Guides for Device Management & Monitoring Reporting & Support
How-To Videos
Additional Documentation
For additional support, email support@silversky.com or call the SOC at 919-228-2559 .